Jade Polley Photography | Brisbane | Gold Coast

Frequently Asked Questions

How long does it take to edit the images and receive our album?

The turn around on your digital wedding files on USB is 4-6 weeks. After the images are complete I start the design of your album. You will receive a design proof to approve. Once all changes and adjustments have been made and you sign off on your album design there is an 8 week production period where your album is printed and then hand stitched.

How many pages are included in the album as part of the package?

20 spreads which equal 40 pages. The pages are creased down the centre ensuring a lay flat design that provides an uninterrupted view of each album spread. The handcrafted Boutique Books are all printed locally in Brunswick on fine art, archival paper.

What are the additional page spread prices in the albums?

You are welcome to add spreads to your album, please send an email with the number you require and I will quote you accordingly.

Do you offer videography?

Do you shoot with film or digital?

I shoot with digital. I work with a Canon 5D Mark 4 and use a wide range of high-quality lenses.

Will you customise a package?

Are there any hidden extra costs?

No, my packages are all-inclusive. The only extras added are travelling costs for weddings where I need to travel more than two hours from the studio, but this would be discussed in pre-wedding meetings. If an album is included in the package this includes the quoted number of pages and sides.

Do we get all the photos?

Yes, with me you receive all photos I take on the day minus eyes closed and blinking ones. All the images are edited in high resolution with no watermarks. I average 50 edited images per hour to ensure that no moments are missed. You receive all your images high resolution, print ready for you to print off freely. You also receive all your images low resolution ready for social media and email. Ready to share straight away!

I want to book, what now?

Just send me a confirmation email stating that you would like me to photograph your special day, I will then send my Terms and Conditions to you with all the deposit and payment details enclosed. I will also post you our fantastic little ‘helpful tips’ guide to help with your wedding day. I only require a $500 deposit to confirm a wedding date.

Should we have a meeting?

I always suggest we meet and get to know each other, you can view my work and we can discuss the plan for your big day. Every wedding is different, so i recommend we take the time to meet and talk through a unique plan tailored specifically for your wedding day

How about same-sex marriage?

Do you have a winter discount?

Yes, all weddings booked to take place in the Winter months of June, July & August receive a 5% discount.

Do you have a weekday discount?

Yes, all wedding packages booked to take place on Monday - Friday receive a 5% discount.

I've found a cheaper photographer, do you price match?

Sorry, no I don't price match. My prices have been very carefully constructed to cover all costs involved in running a professional business. I take extreme pride in my work and all the time and study it has taken me to get at the level I am now to deliver the highest quality photos and products.

When is the final payment due?

Have you ever cancelled a booking or not shown up for a wedding?

Jade Polley Photography